Support

Need a hand with Domus? We're happy to help.

Contact us

Email support@getdomus.app and we'll get back to you, typically within 1–2 business days.

To help us respond faster, include the email on your Domus account and a short description of what happened (and a screenshot if relevant).

Common topics

  • Getting started: add a property, then snap an appliance's label to capture it. The apps are on iOS and Android, plus the web app at app.getdomus.app.
  • Connecting an AI assistant (Claude, ChatGPT, Gemini): see getdomus.app/ai and Domus → AI Assistants. You can revoke access anytime.
  • Billing: Domus is free to start. Manage a subscription from your account settings; payments are handled by Stripe.
  • Your data: export or delete it anytime — see deleting your account.

Policies

Read our Privacy Policy and Terms of Service.